Warranty
Last Updated: March 2026
Confidence Should Be Worn Daily
When you wear something meaningful, you shouldn't have to worry about fading, breaking, or losing its strength.
That’s why every Luxorai bracelet is backed by our 1-Year Color & Craftsmanship Warranty.
Because faith deserves durability.
What Our Warranty Covers
* Color fading under normal daily wear
* Plating defects or coating failure
* Structural defects caused during manufacturing
* Unusual corrosion on premium stainless steel
If your bracelet experiences a verified manufacturing defect within 12 months of purchase, we will replace it.
Simple.
What It Does Not Cover
* Damage caused by excessive bending or misuse
* Scratches caused by impact or accidents
* Chemical damage (cleaning agents, chlorine, perfumes)
* Normal surface wear over time
Our bracelets are adjustable — but they are not indestructible. Adjust gently and avoid repeated bending.
How to Claim Warranty
If you experience an issue, contact us through our Contact Page or WhatsApp.
WhatsApp: +971529930382
Please include:
* A clear photo or short video of the issue
* Your order name or phone number
Our team will review your request within 24–48 hours.
If the claim is approved, we will arrange a replacement through our next available shipment cycle.
No unnecessary complications.
Why We Offer Warranty
Because we are not creating disposable jewelry.
We are building a long-term Islamic brand rooted in quality and trust.
Quality is not a marketing sentence for us.
It is our responsibility.
When you wear Luxorai, you wear it with confidence.