Terms of service

Last Updated: March 2026
Welcome to Luxorai.
By accessing our website and placing an order, you agree to the following Terms of Service. Please read them carefully before making a purchase.

1. Product Information

We do our best to ensure all product descriptions, images, and specifications are accurate.
However:
* Slight variations in color may occur due to lighting or screen settings.
* Minor finishing variations may occur due to manufacturing processes.
These do not affect product quality or functionality.

2. Pricing

All prices are listed in AED (UAE Dirhams).
Luxorai reserves the right to update pricing at any time without prior notice.
Promotions and discounts are time-limited unless stated otherwise.

3. Orders & Payment

We currently offer:
* Cash on Delivery (UAE)
* Online payment methods 
By placing an order, you confirm that:
* The provided information is accurate.
* You are authorized to use the selected payment method.
Orders may be canceled if delivery cannot be completed after multiple courier attempts.

4. Adjustability & Usage

Our bracelets are adjustable and designed for adult wear.
However:
* Excessive force or improper bending may cause structural damage.
* Damage caused by misuse is not covered under warranty.
Please adjust the bracelet carefully and avoid repeated bending.

5. Warranty

Luxorai offers a 1-Year Color & Craftsmanship Warranty against manufacturing defects.
For full details, please visit our Warranty page.

6. Returns & Refunds

Returns are accepted under the following conditions:
* The item must be unused.
* The return must be requested within 7 days of delivery.
* Original packaging must be included.
Returns must follow the conditions stated in our Refund Policy.
Shipping costs are non-refundable unless the return is due to a manufacturing defect.

7. Intellectual Property

All website content, product images, branding, and designs belong to Luxorai.
Unauthorized copying or reproduction is prohibited.

8. Limitation of Liability

Luxorai is not liable for indirect damages, delivery delays caused by third-party couriers, or misuse of products outside intended use.
This is a common protection clause

9. Changes to Terms

Luxorai reserves the right to update these terms at any time.
Continued use of the website after changes are posted means acceptance of the updated terms.

If you have any questions regarding these terms, please contact us through our Contact page.